Please check the following:① Make sure the power plug is connected.② Check that the vacuum cleaner is properly installed. It will beep if set up correctly.③ If the dust stops emptying, pressing the “Start/Stop” button will restart the process.④ The dust-emptying mode is either automatic or manual:– The default setting for wireless vacuum cleaners is Manual mode.– For Manual mode, press the Stick Empty buttons while the wireless vacuum cleaner is docked to begin the dust emptying process.– To switch between the Manual and Auto dust-emptying modes, press the Select Mode button for at least three seconds.
A motor is not working properly. Please unplug the power cord and contact an LG Electronics service center.
Please check whether:① The power plug is fully inserted into the outlet.② Any multi-outlet strip is switched on.③ The breaker hasn’t tripped and power is available.
Here are some tips:① Check if the vacuum is properly installed – it will beep when placed correctly. Reinstall the vacuum if there is no beep.② Make sure the auxiliary battery is fully pushed in until its icon flashes.③ Check that the plug is fully inside the outlet.④ Unplug the unit and wipe off any debris from the charging terminal with a dry cloth.⑤ Your unit may not charge if the temperature is below 41°F (5°C). Try charging again after it’s above 41°F.
Here are some tips:① New vacuums may have a “new” smell that goes away after 3 months.② Check for damp dust stuck on the mop nozzle, since it can create odors. Remember to remove any wet dust after each use before storing your vacuum. The pre-filter, exhaust filter, or large dust separator may also start smelling if not dried completely. After a wash with water, dry the parts thoroughly in well-ventilated shade for at least 24 hours before using them again.③ If you can smell the dust bag, strong odors like pet waste may have transferred to the dust bag. Replace the bag after vacuuming up strong-smelling items even if it is not full. Similarly, old dust bags that haven’t been replaced in a long time may also start to smell. Replace the dust bag regularly even if it’s not full.
A motor is not working properly. This could be caused by:– The motor that presses the dust bin cover separation button– The motor that opens and closes the dust bin cover– The motor that changes air flow between the STICK Emptying and the ROBOT Emptying modesPlease unplug the power cord and contact an LG Electronics service center.
The dust bag is full and needs replacing.











































