Why choose LG ThinQ?
Connect to Google Assistant, Amazon Alexa and over 150 other services.
Make your smart home even smarter with LG ThinQ AI home appliances.
LG ThinQ is powered by machine learning for a fully personalized experience.
Build a smart home that’s right for you
A smart home that gets you
Enjoy 7% less noise compare with inverter when your refrigerator has a smooth-running LG Inverter Linear Compressor™
Devices smart enough to take care of themselves
Your LG ThinQ devices know what’s best for them and will help you avoid mishaps and malfunctions by sending tips and tricks based on your product use.
Conserving energy on your behalf
LG ThinQ smart home devices analyze your usage patterns to help you save time, energy and money.
Manage all your LG ThinQ smart appliances with the LG ThinQ app.
Make yourself at home
Set up your virtual home in the ThinQ app. Organize it by room, add in all your LG smart devices and decorate it with some colorful wallpaper.
A control hub for all your LG ThinQ devices
Your home is never out of reach with the LG ThinQ app. All you need is an internet connection to monitor and manage your devices, even when you’re on the go.
Turn the air conditioner on just before coming home.
Select specialized drying cycles for delicate fabrics.
Check the wash status and cycle completion from your phone.
Can’t find the remote? Use the LG ThinQ app to control your TV.
LG ThinQ checks the dishwasher’s progress so you don’t have to.
Turn the air conditioner on just before coming home.
Match your home to your day
By using LG ThinQ routines, you can automate your smart home devices so they work with your day—whether you’re sleeping, on vacation or arriving back home. Turn on Sleep mode and all your LG ThinQ devices will ensure you have a good night’s rest whenever you’re ready to go to bed.
Vacation
Overnight
Arriving Home
Keep your house in check
Gone are the days of impatiently waiting by the washing machine. With the LG ThinQ app, you can quickly and easily monitor the status of your smart home devices.
Smart Home
Simplify Cooking
Simply scan the barcode on various ready-to-cook or frozen meals to automatically send cooking instructions straight to your oven. The settings are customized to your personal cooking preferences and you can save scanned meals to “My Recipes” in the LG ThinQ app.
Available Brands:
DiGiorno, Hot Pockets, Jack’s, Lean Cuisine, Stouffers, Tombstone, Sweet Earth, Ore Ida, Smart Ones, Smart Made, Devour, Boca, Bagel Bites, etc.
Magic Tap to connect your TV and phone
Swap your remote control for the LG ThinQ app. In a single Magic Tap, you can mirror, cast and sound share from your TV to your phone and vice versa.
Get all your essentials
Purchase original supplies and replacements directly from the LG ThinQ Store. The app keeps track of your usage patterns and will notify you when you need more supplies or when there’s a special offer.
Set up smart reorders
Your LG ThinQ appliances can detect when you’re running low on supplies such as water filters or laundry detergent and automatically place a smart reorder from Amazon. To enjoy the benefits of smart reorders, connect your LG ThinQ account with Alexa so you never run out.³⁾
Solve problems on the spot
Troubleshoot your devices in a flash with LG ThinQ Smart Diagnosis. Use the app to instantly check whether your devices are working well, get a notification when an issue pops up and immediately receive a solution you can implement.
Always keep you in check, so you don’t have to
Appliances are major investment. LG appliance will proactively alert you of any potential issues.
Your one stop solution
Get instant access to customer support directly from LG ThinQ app powered by ThinQ Care.
01 Get the LG ThinQ app and create an account
Download the LG ThinQ app and use your account to log in. Still don’t have an account? Creating one is quick and easy.
02 Find and select your device
Click the + symbol in the app and let it scan for nearby devices. You can also locate your device in the list of LG ThinQ products or by scanning your product’s QR code.
03 Connect to Wi-Fi
Press the Wi-Fi button on your device for 3 seconds.
Once its Wi-Fi network appears in the LG ThinQ app,
connect to control the device from your phone.
How to connect your LG appliance with thinQ
Check your subscription in LG ThinQ™
STEP 01
Click “Install” to download the LG ThinQ™.
STEP 02
Click “Install” to download the LG ThinQ™.
STEP 03
Click “Menu” and select “LG Subscribe.”
STEP 04
LG Subscribe
Enter your registered details
during the order to authenticate.
STEP 05
1. Click “Request For OTP” to receive
a 6-digit verification code.
2. Enter the code and click “Submit.”
* Note :
Only customers with an order can
access LG Subscribe.
STEP 06
After login, go to the main page
to see your subscriptions.
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Contract & CareShip”
after selecting your contract.
STEP 04
Now you can check the order status under the “Delivery Progress” section.
* Note :
Click the red information icon to learn more.
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Contract & CareShip”
after selecting your contract.
STEP 04
Click the “Information Change” button to make the necessary updates to your contractor details.
STEP 05
Click “OK” after modifying details.
* Note :
Only Telephone Number, State, City,
Postal Code and Address can be changed
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Contract & CareShip”
after selecting your contract.
STEP 04
Scroll Down for Careship Info
to find Careship Information.
STEP 05
You can check or update your Careship information in the following ways:
• Visit Day Change :
Modify the day of your scheduled visits.
• Track Delivery :
Monitor the progress and status of your deliveries.
• View Careship Guide :
Access and review the Self-Careship guide
for additional information.
* The image shown reflects the interface for users enrolled in the Combine Visit Service (Self + Visit).
– If you’re a ‘Self-Service’ user, only the ‘Consumables Delivery’ section will be displayed.
– If you’re a ‘Regular Visit’ user, only the ‘Visit Services Provided’ section will be displayed.
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Payment” to see payment history or update payment information.
STEP 04
View latest paid amount under
“Payment Information”.
STEP 05
Track your payment history and generate monthly invoices to send directly to your email.
