


Smart
CareShip
With LG Subscribe, keeping your appliances in top shape is easy. LG’s experts provide regular visitation care services or self-care kits to help you maintain your appliances, ensuring they are always well-maintained and performing at their best. The service includes an extended warranty, so you can use your appliances without worrying about breakdowns
LG offers 3 types of CareShip plans
Customers can choose one for their subscription. Some appliances offer only one plan.
01
Self-Service
LG will promptly deliver replacement parts to our valued customers, who will perform the maintenance themselves with our comprehensive and user-friendly guides.
Cost-effective.
02
Regular Visit
The technician scheduled a maintenance visit with the customer, encompassing essential parts replacement. The frequency of visits varies by product.
Sit back and relax.
03
Combine (Self+Visit)
Includes Self-Service (LG delivery replacement parts at customer door step) every 6 months and a regular visit from LG Technician every 12 months.
Best of both worlds.
Carefully maintained by expert technicians from LG
LG’s experts provide regular visitation care services or self-care kits to help you maintain your appliances, ensuring they are always well-maintained and performing at their best. The service includes an extended warranty, so you can use your appliances without worrying about breakdowns.

Filter/Consumable
Replacement

Interior/Exterior
Total Cleaning

Performance
Inspection

Feel safe without worrying about daily water hygiene.









Clean care from filter replacement to difficult-to-manage corners so that you can breathe clean air as much as you want without worrying about air quality!

Clean the filter to maintain clean performance for a long time, and replace the filter free of charge according to the replacement cycle.

To manage the place where air is discharged so that you can breathe clean air, the difficult-to-manage clean booster is disassembled and cleaned meticulously.

Thoroughly cleans from the inside of the invisible filter to the outside of the product so that it can be used cleanly.

Sanitizing your fan blades and cover to remove lingering bacteria, dust mites and germs for peace of mind.

Always provides you with clean and cool air by ensuring clean care of the wind path through replacing and disassembling the filter

Remove the filter and indoor cover, and detach the fan to clean thoroughly.

Clean the heat exchanger with a high-pressure wash to remove contaminants, and use steam cleaning for sanitizing

Reassemble the indoor unit after washing and drying all the necessary parts.

Keep your refrigerator in top condition and maintain hygiene by regularly cleaning the machine room and checking performance.

Clean the cooling units and fans in the machine room at the back of the refrigerator to remove contaminants and dust.

Thoroughly check the level adjustment and installation conditions to ensure safe use at all times without worrying about malfunction.

Empty any remaining water and clean both the water tank and the ice maker.

Clean the water outlet in the refrigerator to maintain hygienic use.

Keep your family’s clothes clean and dry at all times by regularly maintaining your washing machine.

To ensure safe use at all times, thoroughly check the level adjustment and installation conditions.

Remove leftover water to ensure the washer is completely empty & dry. Clean the drain pump filter.

Disassemble and clean the detergent box with a stick brush to remove residue.



Pour 50ml of tub cleaner detergent into the drum and start the tub clean function to sanitize the tub.

Keep your family’s clothes clean and dry at all times by regularly maintaining your dryer.

To ensure safe use at all times, thoroughly check the level adjustment and installation conditions.

Clean the filter with a vacuum cleaner to remove all dust.

Clean the filter with citric acid for 5 minutes for sterilization.

Drain the water and wash the water container for hygienic use

Check the humidity sensor and clean it to ensure optimal drying performance.

Maintain your styler by replacing filters and consumables, cleaning the water tanks, and taking care of both the interior and exterior.

Delivers aroma sheet and new water tank according to the replacement cycle

Clean dust from the filter

Pour out the water and clean, rinse the water tank for hygienic use

Remove contamination such as fingerprints from the door and dust from the interior

The vacuum cleaner responsible for dust in our house, so that you can use it with confidence for longer and cleanly

Delivers vacuum cleaner filter according to the replacement cycle

In the 12th month, we deliver 2 sets of dust bags (1 set/3 pieces) and exhaust filters for all-in-one towers.

The pre-filter and exhaust filter are replaced free of charge, so you can keep the filter as it is.

A battery is provided once every 36 months to maintain performance.
Smart CareShip Subscription
Water Purifier
WD210AN / WD516AN / WD518AN
Self-Service
- 2 Times filter delivery per year
- Pre-Carbon Block Plus Filter (6 months)
- UF Membrane + Post Carbon Filter (12 months)
Regular Visit
- Every 6 months
- Cleaning & Replace Filter
- Pre-Carbon Block Plus Filter (6 months)
- UF Membrane + Post Carbon Filter (12 months)
Extend CareShip
- 1 Year RM360 / 2 Year RM670 / 3 Year RM980 (WD210AN)(RV)
- 1 Year RM280 / 2 Year RM520 / 3 Year RM760 (WD210AN)(SS)
- 1 Year RM400 / 2 Year RM750 / 3 Year RM1090 (WD516AN)(RV)
- 1 Year RM320 / 2 Year RM600 / 3 Year RM870 (WD516AN)(SS)
- 1 Year RM400 / 2 Year RM750 / 3 Year RM1090 (WD518AN)(RV)
- 1 Year RM320 / 2 Year RM600 / 3 Year RM870 (WD518AN)(SS)
Water Purifier
WS410GN / WS510SN
Self-Service
- None
Regular Visit
- Every 3 months
- Cleaning & Replace Filter
- Pre-Carbon Block Plus Filter (6 months)
- UF Membrane + Post Carbon Filter (12 months)
- Sediment (6 months) + Pre-Carbon (12 months) + UF Membrane (12 months) + Post Carbon (18 months)
Extend CareShip
- 1 Year RM450 / 2 Year RM850 / 3 Year RM1250 (WD112AN / WD210AN)(RV)
- 1 Year RM500 / 2 Year RM900 / 3 Year RM1300 (WD512AN / WD515AN / WS410GN / WS510SN)(RV)
Air Purifier
360 Series / Aero Series
Self-Service
- 2 Times filter delivery per year
- Pre-Filter (6 months)
- HEPA Filter (12 months)
Regular Visit
- Every 6 months
- Cleaning & Replace Filter
- Pre-Filter (6 months)
- HEPA Filter (12 months)
- + Steam Care Service
Extend CareShip
- 1 Year RM450 (Single)(SS)
- 1 Year RM650 (Dual)(SS)
- 1 Year RM550 (Single)(RV)
- 1 Year RM800 (Dual)(RV)
Washer
Front Load / Top Load
Self-Service
- 2 Times items delivery per year
- Tub Cleaning Detergent (6 months)
- Drain Pump/Lint Filter (12 months)
Regular Visit
- Every 6 months
- Checking, Diagnosis & Inspection
- Internal Sterilization
- Cleaning with tub detergent
- Filter replacement
- + Steam Care Service
Extend CareShip
- Every 6 months
- Checking, Diagnosis & Inspection
- Internal Sterilization
- Cleaning with tub detergent
- Filter replacement
Dryer
Front Load
Self-Service
- 2 Times items delivery per year
- 40pcs Fabric Softener (6 months)
- Additional Lint Filter & Door Clip (1st visit only)
Regular Visit
- Every 6 months
- Checking, Diagnosis & Inspection
- Internal Sterilization
- Cleaning with tub detergent
- Drum Care (Tub cleaning)
- + Steam Care Service
Air Conditioner
DualCool™ ArtCool™ Series
Regular Visit
- Every 6 months
- Checking, Diagnosis & Inspection
- Disassembly & Washing
- Sanitizing & Drying
- Outdoor Unit cleaning
- Test Run
- (Gas Top-up not included)
- + Steam Care Service
Refrigerator
Top Freezer / French Door / Side-by-Side
Regular Visit
- Every 24 months
- Checking, Diagnosis & Inspection
- Cleaning Compressor & Condenser
- Function & parts checking
- Checking cooling temp, noise level, door off-set & leveling
- Cleaning water tank, ice maker box & dispense duct
- + Steam Care Service
Vacuum Cleaner
CordZero™ All-in-one-Tower
Self-Service
- 1 Time items delivery per year
- 6x Dust bag (Tower)
- 1x Fine Dust Filter (Vacuum)
- 1x Pre-filter (Vacuum)
- 1x Exhaust Filter (Tower)
- 1x Battery (After 36 months)
Styler Wardrobe
Essence Refresh / Essence Win
Self-Service
- Aroma Sheet (6 months)
- Water Supply Tank (24 Months)
- Water Drain Tank (24 months)
Extend CareShip
- 2 Years RM600