What is LG Subscribe ?
LG Subscribe (formerly known as LG Rent-Up) is a household appliance renting service that allows you to complete your home in a cost effective way. A wide range of appliances from refrigerators to TVs are available to rent, making your place truly feel like a home
3 Benefits of LG Subscribe
01
First in the market, Offering 10 product lines in Malaysia.
02
Varying Hassle Free Maintenance from Regular Visit, Self-Service or Combine Maintenance.
03
LG ThinQ Accessible products to upgrade your lifestyle
How to Subscribe
With LG Subscribe, keeping your appliances in top shape is easy.
LG’s experts provide regular visitation care services or self-care kits to help you maintain your appliances, ensuring they are always well-maintained and performing at their best. The service includes an extended warranty, so you can use your appliances without worrying about breakdowns.
ㆍFor Air Conditioner products, LG will arrange a site evaluation before installing.
ㆍOnly delivery service is provided for Air purifiers.
STEP 1
Just fill out the form below with your details, the appliance you want, and your chosen package.
STEP 2
We’ll create a quote with the latest deals and send you the link to place your order.
STEP 3
Just fill out the order form—RM10 will be temporarily deducted for card validation and fully refunded.
STEP 4
The LG installer will give you for verification & arrange installation date.
Carefully maintained by expert technicians from LG
LG’s experts provide regular visitation care services or self-care kits to help you maintain your appliances, ensuring they are always well-maintained and performing at their best. The service includes an extended warranty, so you can use your appliances without worrying about breakdowns.
Filter/Consumable
Replacement
Interior/Exterior
Total Cleaning
Performance
Inspection
Outright vs Subscribe
Cost
Outright
Subscribe
Requires a significant upfront cost, which can be a financial burden.
More Accessible without large upfront cost, which can own and enjoy appliances with just a monthly rental fee.
Warranty
Outright
Subscribe
1 to 2 year warranty
5 or 7 year Warranty (during the rental period)
Maintenance
Outright
Subscribe
Fully responsible for all maintenance and repair costs and the effort.
Include maintenance and warranty as part of the LG Subscribe, as well as consumable replacements.
Check your subscription in LG ThinQ™
STEP 01
Click “Install” to download the LG ThinQ™.
STEP 02
Click “Install” to download the LG ThinQ™.
STEP 03
Click “Menu” and select “LG Subscribe.”
STEP 04
LG Subscribe
Enter your registered details
during the order to authenticate.
STEP 05
1. Click “Request For OTP” to receive
a 6-digit verification code.
2. Enter the code and click “Submit.”
* Note :
Only customers with an order can
access LG Subscribe.
STEP 06
After login, go to the main page
to see your subscriptions.
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Contract & CareShip”
after selecting your contract.
STEP 04
Now you can check the order status under the “Delivery Progress” section.
* Note :
Click the red information icon to learn more.
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Contract & CareShip”
after selecting your contract.
STEP 04
Click the “Information Change” button to make the necessary updates to your contractor details.
STEP 05
Click “OK” after modifying details.
* Note :
Only Telephone Number, State, City,
Postal Code and Address can be changed
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Contract & CareShip”
after selecting your contract.
STEP 04
Scroll Down for Careship Info
to find Careship Information.
STEP 05
You can check or update your Careship information in the following ways:
• Visit Day Change :
Modify the day of your scheduled visits.
• Track Delivery :
Monitor the progress and status of your deliveries.
• View Careship Guide :
Access and review the Self-Careship guide
for additional information.
* The image shown reflects the interface for users enrolled in the Combine Visit Service (Self + Visit).
– If you’re a ‘Self-Service’ user, only the ‘Consumables Delivery’ section will be displayed.
– If you’re a ‘Regular Visit’ user, only the ‘Visit Services Provided’ section will be displayed.
STEP 01
After login, tap “LG Subscribe” section
to see delivery and installation details.
STEP 02
From the dropdown, select items
to view contract status.
* Note :
All installed or soon-to-be-installed
STEP 03
Click “Payment” to see payment history or update payment information.
STEP 04
View latest paid amount under
“Payment Information”.
STEP 05
Track your payment history and generate monthly invoices to send directly to your email.
LG Subscribe is a comprehensive home appliances rental program offered by LG Electronics Malaysia on selected range of products.
LG Subscribe operates by providing customers with the option to rent home appliances through our Rent-Up program. The rental process involves selecting a desired product, choosing a suitable contract duration, and making monthly payments.
The rental program is open to eligible individuals/corporate who meet the specified credit criteria.
No upfront payment is required upon application for this rental program.
You can pay your monthly rental via Autodebit: monthly deduction from your Debit/Credit Card
Yes, subject to termination fees that will be applicable.
Depending on eligibility, customers may apply for multiple products under the LG Subscribe program.
Yes. The rented product shall be with the customer without rental fee after the end of the contract period.
Please refer to the attached document for the ‘Terms and Conditions of Sales Contract’ and ‘Service and Warranty Terms and Conditions’ through the download link.
(LG Subscribe T&C)
(LG Subscribe Warranty)
